Terms and Conditions

Direct Debit Deduction

By signing this Direct Debit Authorization, you have authorized us to arrange funds to be debited from your credit card or bank account.

Please understand that you will be responsible for any cost, penalty fees, and/or expense incurred if your account does not have sufficient credit balance to cover a direct debit.

Monthly donations enrolled via credit card will be deducted or auto-debited on an ongoing basis per month. Single or one-off donations enrolled via credit card will be deducted on a one-time basis.

Deduction Frequency

The first deduction will be made within 2 to 10 working days upon completion and submission of the donor form.

Subsequently, credit cards will be charged once a month for monthly donors.

Please refer to your credit card statement for confirmation of deductions made.

Should you wish to continue your donation, please accomplish the form for monthy-gift or you may contact us at 817-2398 / 4032336 to convert your giving plan.


We will keep all information in this Direct Debit Authorization confidential. This Program adheres to a strict policy regarding donor privacy. Except for administrative and / or summary reporting purposes, no information in whole or in part, in its paper or electronic format, will be disclosed, used, modified or reproduced to any other person or organization, except in connection with the purposes stated herein.

Contacting Us

If you wish to contact us, you may write to us at the following address or call us between 9:30am—5:00pm, Mondays to Fridays (excluding public holidays).

UNHCR Philippines
6th Floor GC Corporate Plaza,
150 Legaspi Street, Legaspi Village,
Makati City, Philippines
Tel: (+63 2) 817-2398, 403-2336
Donor Service Hotline: (+63 2) 403-8471
Fax: (+63 2) 817-4057
Email: phimapsfr@unhcr.org

Privacy Policy

Please read our Privacy Policy here.

Frequently Asked Questions

To learn more about UNHCR Philippines’ giving program and how your donations can save lives and protect futures, please visit our FAQ page.